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Support Resources

In-House Expertise

Our expertise is delivering the market, increasing sales through daily hands on account management, decreasing costs through strategic business planning and supply chain mgmt.

AB&T has built the strongest consumer electronics manufacturers' representative office infrastructure in the U.S. We demand the very best of ourselves in both dealer and vendor support and relations. This is achieved by stringent quality control of both our sales forecasts to our vendors and review of our dealer inventories. All orders are tracked and coordinated with the factory on a daily basis. Our EDI component allows us to work as a true partner with the accounts and vendors to ensure accurate product flow, reporting, sell thru, and payments.

This is achieved with advanced IT systems, utilizing dedicated Microsoft Terminal, Mail, and SQL servers, MS Office Suite, ACT! CRM, Sterling EDI, WinRep order management software and 3 remotely hosted Extranets based on custom content management platforms. All Sales Reps and Offices have full access to our systems.

Our people are a core strength. Our dedicated and loyal, sales and support team has 150 years of experience with AB&T. Six members of our team have an average of 16 years with AB&T and seven have over 11 years with us. Loyalty is almost unheard of in this business. Loyalty reflects stability and stability equals strength. Over the past 40 years this has allowed us to create a sales organization of team players who understand the market better than anyone else.

This outstanding team of Sales Reps and Customer Service Specialists are based in 5 field offices, supporting the major electronics' consumer regions in the U.S.

They are:

Washington DC - Central Mid-Atlantic Office
Philadelphia, PA - Northern Mid-Atlantic Office
Richmond, VA - Southern Mid-Atlantic Office
Plano, TX - Central TOLA Office
Minneapolis, MN - Midwest Office

 

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